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Frequently Asked Questions

Is it safe to use my credit/debit card on the Enclothe site?

You can be assured that enclothe offers you the highest standards of security currently available online to ensure that your shopping experience is private, safe, and secure. We work with only reliable and secure payment partners. Your bank will authorize the credit card transaction directly without any information passing through to us. We do not retain your banking information.

How do I check the status of my order?

To check the status of your order, log into your account on the Enclothe website, and go to the My Orders section to get all the information. also feel free to contact via whatsapp : +94 740 1717 96 or by phone +94740 1717 96

How do I redeem a coupon/gift card?

Once you have shortlisted the product you wish to buy, select the size and click ‘Add to Bag’, and view your cart. Here you can enter the discount/coupon code or enter your gift card code, click on Apply Code, and follow the rest of the instructions to place your order.

How will I know if my order has been placed successfully?

You will receive an email confirmation from Enclothe once your order has been successfully placed. The mail will have all the details related to your order.